Shops
Yetti captures customer details automatically at every sale, answers product questions on Instagram and WhatsApp around the clock and runs follow-up campaigns that bring people back - so your shop builds a loyal customer base that grows over time.
Works for
AI Inbox
Never miss a booking inquiry
2.4x
more repeat visits from customers who receive Yetti follow-up messages
More walk-ins. More repeat customers.
Whether you run a surf shop, gift store, boutique or sports retailer - Yetti captures customer details automatically, runs targeted follow-up campaigns and keeps your best customers coming back. All connected to WhatsApp, Instagram and email.
Without Yetti
With Yetti
How Yetti helps
The modules shops use most, and what each one takes off your plate.
Customers ask about stock, sizing, opening hours and prices on Instagram and WhatsApp all day. Your AI Inbox answers instantly and accurately - in your brand voice - so no inquiry goes unanswered and every question becomes an opportunity to sell.
A surf school receives 80+ WhatsApp messages a day. With Yetti, AI handles routine questions about pricing and availability while the team focuses on delivering sessions.
Every customer interaction builds a profile automatically: purchase history, visit frequency, preferred products and contact details. See at a glance who your best customers are, who has not returned in a while and who is ready for a re-engagement message.
A dive school uses the CRM to identify guests who have booked 3+ times and offer them a loyalty discount, increasing repeat bookings by 28%.
Send a new arrival alert to customers who bought similar products. Run a seasonal offer to your top spenders before it goes public. Re-engage customers who have not visited in 60 days with a personalised message. Track which campaigns drive people back through the door.
A kayak tour operator used Campaigns to send a winter discount to every guest who booked the previous summer. 22% re-booked within two weeks.
Every in-person sale is logged against the customer automatically - building their profile without any manual entry. Sell products, gift items and add-ons at the counter, track inventory in real time and connect every purchase to the customer record that powers your follow-up campaigns.
A surf school selling wetsuits, rash vests and drinks at the desk replaced their separate till with Yetti POS. Every sale is logged against the guest and inventory updates in real time.
If your shop offers fittings, workshops, lessons or appointments, add a booking widget to your website or Instagram bio. Customers book and pay online in under two minutes - a new revenue stream that runs itself.
A zipline park added a Yetti widget to their website and saw direct bookings increase by 45% in the first month, reducing their reliance on OTA commissions.
Why Yetti
Most operators are live within a day. Set up your activities, train your AI and connect your channels. From that point, Yetti handles the rest.
Most operators are taking bookings within a few hours of signing up. No long onboarding, no IT team required.
One login, one calendar, one inbox. Your whole team working from one place - no juggling five different tools.
Direct bookings through your Yetti widget keep 100% of the revenue in your pocket. Zero fees per booking.
Activate or deactivate any module at any time. We earn your business every month - not the other way around.
Most operators are live within a day. Add your activities, train your AI and connect your channels. From that point, Yetti handles the inquiries, fills your sessions and grows your direct revenue while you focus on delivering great experiences.